Cashtalk

Cashtalk Terms of Service

Welcome to CASHTALK SA! We’re excited to have you on board. Before exploring the full potential of our service, we recommend taking a moment to review our Terms of Service and Privacy Policy. This document, together with our comprehensive Privacy Policy available at https://cashtalk.app/privacy-policy/, outlines the guidelines and expectations for using our websites and the CashTalkCHAT mobile application, collectively known as “the Service”, which is operated by CASHTALK LLC.

By accessing and using our Service, you are entering into a legal relationship with us, encompassing these Terms of Service (“Terms”) and our Privacy Policy (together, “the Agreements”). Your continued use of the Service or acceptance by clicking confirms that you have carefully read, fully understood, and voluntarily agree to be legally bound by these Agreements. Should you have any reservations or find yourself unable to comply with these terms, we encourage you to reach out to us at ayuda@cashtalk.com beforehand, so we can collaborate and potentially find a mutually satisfactory solution.

These Terms apply universally to all our visitors, users, and anyone interested in accessing or utilizing the Service. We value your integrity and commitment to being a responsible member of our community.

Communications

Upon registering and creating an account on our Service, you grant us permission to send you communications, including newsletters, marketing or promotional materials, and other information that may be of interest to you related to CASHTALK SA. We recognize the significance of appropriate communication and commit to delivering only content we believe will provide you with genuine value.

Managing Your Communication
Preferences At any time, you have the freedom to adjust your communication preferences. Should you decide you no longer wish to receive certain types of communications from us, you can easily exercise your opt-out right through the unsubscribe link included in each email we send, or if you prefer, by directly contacting us at ayuda@cashtalk.com to request removal from our mailing list.

We take your privacy and communication preferences seriously, and we strive to ensure that all our communications meet your expectations and comply with applicable privacy and electronic communication laws. Your control over the information you receive is paramount to us, and we are dedicated to maintaining transparent and respectful communication channels.

Our goal is to provide you with relevant, helpful information while always prioritizing your preferences and comfort. We believe in giving you complete control over the communications you receive from CASHTALK SA

Subscriptions

Some services offered by CASHTALK SA require a paid subscription. These subscriptions are charged in advance, based on a recurring and periodic billing cycle. Cycles can be monthly or annual, depending on the subscription plan you choose.

Virtual Wallet In addition to subscriptions, we offer a virtual wallet to manage additional costs, such as WhatsApp API usage, telephone call minutes, among others. The Wallet requires a prepayment and operates independently of your subscription, using funds to cover any additional expenses incurred.

Renewal and Cancellation Your subscription will automatically renew at the end of each cycle under the same conditions, unless you decide to cancel or CASHTALK SA decides not to renew it. You can cancel your subscription at any time through your online account management or by contacting our support team.

Payment Methods To subscribe, you need a valid payment method (e.g., credit card). By providing your billing details, you authorize CASHTALK SA to charge all fees incurred by your account to your payment method.

Billing and Payment Failures In the event that automatic billing fails, we will send you an electronic invoice with instructions to complete the payment manually within a specified timeframe. Copy

Changes in Rates

CASHTALK SA, at its sole discretion and at any time, may modify the Subscription rates. Any change in Subscription rates will be effective at the end of the current Billing Cycle.

CASHTALK SA will provide you with reasonable prior notice of any change in Subscription rates to give you the opportunity to terminate your Subscription before such change becomes effective.

Your continued use of the Service after the Subscription rate change takes effect constitutes your agreement to pay the modified Subscription rate amount.

Refund Policy

Subscription fees paid to CASHTALK SA are generally non-refundable. We value clarity and transparency in our financial transactions, and we strive to provide all necessary information about our services before you subscribe. Therefore, we encourage you to carefully review the service details before subscribing.

Legal Exceptions
We acknowledge that exceptional situations may exist, and certain jurisdictions have specific laws related to consumer rights. In cases where applicable legislation requires the refund of subscription fees under certain circumstances, CASHTALK SA will adhere to these laws and process refunds in accordance with relevant legal requirements.

Refund Request
If you believe your situation meets a legal exception that would justify a refund, or if you have questions about our refund policy, please contact us at ayuda@cashtalk.com. We are here to assist you and provide the necessary support to resolve your request fairly and in compliance with the law.

Content

Our platform, CASHTALK SA, provides a channel for our users to communicate with their clients through WhatsApp, allowing the exchange of information, text, graphics, videos, audio, and other materials (“Content”). We recognize and respect that all Content shared through our service is confidential and the exclusive property of our users.

Content Ownership and Confidentiality User Ownership
You ensure that the Content you share through our Service is owned by you or that you have the necessary rights for its use and sharing. You are solely responsible for guaranteeing that the Content complies with all applicable laws and does not infringe on third-party rights.

Confidentiality Commitment
CASHTALK SA commits to not using, reproducing, adapting, modifying, publishing, or distributing user Content for any purpose beyond the provision of our Service. This Content will be treated with the utmost confidentiality and will only be accessible by you and those with whom you decide to share it.

Right to Remove Content
We reserve the right to remove or restrict access to any Content shared through the Service that we consider, at our discretion, to violate applicable laws, intellectual property rights, or our usage policies. This right is exercised to maintain a safe and legal environment for all our users and their clients.

User Responsibility
Although we do not actively monitor Content on the Service, we urge you to maintain responsible conduct and ensure that your Content respects third-party rights and current laws.

Security Measures and Access

We implement security measures to protect your Content against unauthorized access or confidentiality breaches. The security of Content also depends on your personal security practices, including proper protection of your access credentials and permission management within your organization.

Prohibited Uses The CASHTALK SA Service is designed to be used legally and ethically. By accessing and using our Service, you commit to adhering to the following principles and restrictions:

  • Legality: Use the Service exclusively for legal purposes and in compliance with all applicable national and international laws and regulations.
  • Child Protection: Avoid any action that may exploit, harm, or otherwise prejudice minors, including but not limited to exposure to inappropriate content.
  • Advertising and Spam: Refrain from sending or transmitting unsolicited advertising, promotional materials, “junk mail”, “spam”, “chain letters”, or any similar form of unwanted solicitation.
  • Impersonation: Do not impersonate CASHTALK SA, our employees, other users, or any other person or entity.
  • Harmful Conduct: Do not engage in illegal, fraudulent, threatening, harmful, or in any way damaging activities towards other users, the Service, or third parties.
  • Service Interference:
    • Do not use automatic or manual methods to access, interfere with, or manipulate any part of the Service, including the use of robots, spiders, or any other technological device or process.
    • Do not introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful materials.
    • Do not attempt to obtain unauthorized access to the Service, servers, computers, or related databases.
    • Do not perform denial of service attacks or distributed denial of service attacks against the Service.
    • Do not take actions that could damage the reputation or rating of CASHTALK SA.

Failure to comply with these rules may result in immediate termination of your account and access to the Service, without prejudice to other legal actions CASHTALK SA may undertake to protect its interests and those of its users.



About the Use of WhatsApp Business

At CashTalk SA, we are committed to enhancing customer service and driving conversions through advanced tools such as multi-agent chat, chatbots, and comprehensive WhatsApp metrics. Our platform is designed for sales managers, business owners, marketers, sales representatives, and customer service agents, enabling seamless integration with WhatsApp Business. This integration empowers you to provide exceptional service and achieve your business goals effectively.

It is important to note that while our platform facilitates the integration with WhatsApp Business, its use is subject to the terms, conditions, and policies established by Meta, the owner and operator of the service. This includes, but is not limited to:

User Responsibility

It is your responsibility to adhere to Meta’s policies at all times. You are required to stay informed about any updates or changes Meta may introduce to its terms and conditions. While we are not liable for notifying you of every change, we will make every effort to inform you of significant updates that may impact your use of the WhatsApp Business integration through informational emails.

User Support

To help you comply with these policies and make the most of our platform, CashTalk SA offers support via email, WhatsApp, and detailed guides available on our website.

Access to WhatsApp Business API

Please note that WhatsApp reserves the right to modify, suspend, or revoke access to its Business API at any time without prior notice. This is beyond our control, and your use of our platform does not grant you ownership rights over WhatsApp Business or ensure continued access to its API.

Acceptance

By using our platform, you acknowledge that you have read and understood this clause. You agree to be bound by the relevant Meta terms for using WhatsApp Business and accept full responsibility for maintaining compliance with these terms.

Account Creation and Usage

When creating an account on our service using your email as an identifier, you agree to comply with the following terms:

Age and Accuracy of Information:

  • You must be at least 18 years old.
  • The information you provide must be accurate, complete, and up-to-date.
  • Providing false or outdated information may result in the suspension or termination of your account.

Confidentiality and Security:

  • You are solely responsible for maintaining the confidentiality of your account credentials, including your password.
  • Any activity that occurs under your account is your responsibility.

Use of Email Address:

  • You must use a valid email address that you have the right to use.
  • Using someone else’s email address without permission or using inappropriate email addresses is strictly prohibited.

Responsibility for Activities:

  • You bear full responsibility for all actions performed through your account.

Service Rights:

  • We reserve the right, at our sole discretion, to deny service, close accounts, edit or remove content, and cancel orders for any reason.

    These terms are integral to our policy to ensure a safe and respectful environment for all users. Failure to comply with these terms may result in corrective actions, including account termination.

    Links to Third-Party Websites

    Our Service may include links to external websites or services not operated or controlled by CashTalk SA. These links are provided solely for your convenience and do not constitute an endorsement of the content, products, services, policies, or practices of these third-party websites.

    Independence of External Sites

    Please note that CashTalk SA has no control over the content, terms of service, privacy policies, or operational practices of third-party websites or services linked through our Service. As such, we disclaim all responsibility for:

    • The accuracy, completeness, or quality of the content available on such third-party websites.
    • The privacy policies or data protection practices employed by these external sites.
    • Any damages or losses arising from the use of or reliance on content, goods, or services offered by these third-party websites.

    Cautionary Advice

    We strongly encourage you to carefully review the terms of service and privacy policies of any third-party website or service you choose to visit through links provided on our Service. Understanding how these external sites handle your personal information and manage the content you interact with is crucial.

    Acknowledgment of Risks

    By using our Service and accessing third-party links, you acknowledge and accept that CashTalk will not be held liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any content, goods, or services available through these external websites or services.

    Termination

    By CashTalk SA

    CashTalk SA reserves the right to terminate or suspend your account and prohibit access to the Service at any time, without prior notice or liability, at our sole discretion. This may occur for any reason, including, but not limited to, violations of these Terms of Service. Reasons for termination may include, but are not limited to:

    • Breaches of applicable laws.
    • Abuse of the Service’s resources.
    • Behavior that harms other users or disrupts the Service’s functionality.

    By the User

    If you decide you no longer wish to use our Service, you are free to terminate your account at any time. To do so, simply stop using the Service. If you require assistance in formally closing your account, please contact our support team for help.

    Survival of Provisions

    Certain provisions of these Terms are intended to survive the termination of your account. These include, but are not limited to:

    • Intellectual property rights.
    • Warranty disclaimers.
    • Indemnification clauses.
    • Limitations of liability.

    These provisions will remain enforceable even after your account has been terminated.

    Effect of Termination

    Terminating your account will result in the deactivation or deletion of your account and the loss of access to it, along with the removal of all content associated with or stored within your account. CashTalk SA has no obligation to retain any content after your account has been terminated.

    Changes to the Service

    We reserve the right to withdraw or modify our Service, including any services or materials provided through the Service, at our sole discretion and without prior notice. We will not be liable if, for any reason, all or part of the Service becomes unavailable at any time or for any period. From time to time, we may restrict access to certain parts of the Service, or the entire Service, to users, including registered users.

    Amendments to the Terms

    We may amend these Terms at any time by posting the revised terms on this site. It is your responsibility to periodically review these Terms.

    Your continued use of the Platform following the posting of the revised Terms indicates that you accept and agree to the changes. You are expected to review this page regularly to stay informed of any updates, as they are binding on you.

    By continuing to access or use our Service after the revisions take effect, you agree to be bound by the revised terms. If you do not agree with the new terms, you are no longer authorized to use the Service.